ČUNKO, Ružica. ISO 9000 - guarantee of business success and consumer trust. Tekstil, "Zagreb, Croatia", v. 44, n. 2, p. 91–92, 1995. Disponível em: https://www.tekstil2.hist.hr/index.php/tekstil/article/view/1358. Acesso em: 18 aug. 2026.